How To Ask Questions & Talk To Your Customers
When building your business, talking to people is really, really important. And that means talking to a variety of people.
When conducting customer interviews, there are some important steps:
Step 1: Map out some important screening questions to determine who should be interviewed.
Step 2: Recruit people that fit the basics of your early-vangelist hypotheses.
Step 3: Prepare your questions ahead of time by writing a loose script.
Step 4: Conduct your interviews, making sure to spend most of the time listening.
Step 5: Analyze by writing down notes and consolidating your findings.
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